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Do you need help with your promo code?Updated 2 years ago

If you've got a promo code to use but you need some help with using it then check out the following steps on how to use your code.

Step 1 Check you've entered the code correctly

You need to enter the code exactly as it was given to you, without any spaces. Type or copy and paste the code into the 'Gift card or discount ' box.

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Step 2 Make sure you click 'Apply'

Once you've entered the code, click on 'Apply' and it will add the code to your order. When the code has been applied to your order, you'll see the promo value and the total of your order will change to reflect the code.

You must enter the discount/promo code when you are checking out as it can't be applied later.

If you find that your promo code isn't working, then please check the below:

  • You can only use one promo code per order. This applies to our free delivery codes too.
  • Promo codes cannot be used for gift vouchers.

As our promo codes vary so do the terms and conditions of each, so make sure you check when you receive any codes. Codes may only be valid for certain items and most codes will have an expiry date. You should be able to find the terms and conditions in the same place you found the code whether it be through an email or on our website.

Some codes will only work for specific people or for specific countries. The terms and conditions will state if the code can only be used in a certain country. If you've received the code in an email from Calendar Club, then the code may also be locked to that email address. Make sure you're trying to use the code using your Calendar Club account that has the same email address as we sent the code to.

If you got the code from a friend or an unaffiliated website, it is most likely that the code is not working due it being locked to specific customers' accounts.

Step 3 Contact us

If your promo code is still not working after checking all the above, then please contact Calendar Club Customer Care - we'll be happy to help.

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