My order status is still ‘It's Ordered’, when will it be shipped?Updated 2 years ago

If the status of your order is showing as 'It's Ordered', it means that we're busy getting your order together ready to be sent out.

During busy times, this status may show on your order for longer than normal. 

You'll receive another email when we send your order to you, which will include a tracking link if your order has been sent with one of our trackable delivery services.

If your order hasn't arrived by an acceptable delivery date, get in touch with our Customer Care team so we can help you further.